Index of My Stories
Easy access to my stories on leadership, strategy, performance management, empathy, and well-being
About Me
I am a professional services executive with over 27 years of software delivery experience and over 20 years in leadership roles. I enjoy writing to share my experience in leadership, strategy, and performance management. I am also passionate about learning and writing about well-being and empathy, especially from a leadership perspective.
I am a voracious learner and reader, and you can follow me on Twitter or LinkedIn to see the content I am reading and sometimes writing.
Index of Stories
Leadership
How to Manage Teams Remotely — 9 Key Tips*
Want to Foster a Speak-up Environment? Here’s What Not to Say*
Performance Management
Leaders: Stop Covering for Toxic Superstars
Strategy
What Can Metallica Teach Us About Customer Experience?*
What Can a Fantasy Football Podcast Teach Us about Automation?*
7 Steps to a Successful Cost Reduction Program
How Poker Can Help Us Make Courageous, Fact-based Decisions*
Well-being / Remote Work
Working from Home Best Practices — for a Pandemic That Just Won’t end*
What Can Star Wars Teach Us about Emotional Intelligence?*
Empathy
Empathy in Leadership: The Importance of an Empathetic Boss*
Book Summaries
Measure What Matters Book Summary and Notes
*Originally published at Ericsson.com/blog.
